(Final Updated On: July v, 2018)

Job Applicants Say the Darndest Things

Applicants Will Say Anything to a Verification Specialist

Fourth dimension is of the essence when performing credential verifications. Nonetheless, there are occasions when the catamenia of information is not quite as smooth every bit we would similar. Background bank check delays are frustrating to employers and applicants which tin can cause time to seem to stand up nonetheless. Many times, these delays are unavoidable, merely at that place are times when a piddling assist from an applicant or respondent can become a long way.

Listed below are true incidents, provided by Justifacts' Verification Specialists, that shine some lite into our world of the background screening process. Relish!!

Run across the Family

Sometimes, applicants like to 'delegate' the responsibility to others for providing data necessary to complete their background cheque. In order to get the most accurate information and around privacy issues, Justifacts' Verification Specialists crave that the bodily candidate provide his/her ain personal information. It helps a great deal if applicants are prepared with data about their past experience and have sure relevant information on hand.

Confirmation of Caste: Grandma says…

A verification specialist needed boosted information for a degree confirmation and contacted the bidder. When the Verification Specialist asked for the proper name of the school where the bidder graduated, the conversation was equally follows:

Applicant: "Grandma, what was the proper name of that place you lot put me in so I could graduate?"
Grandma couldn't remember.
Verification Specialist: "What near the graduation twelvemonth?"
Applicant: "Grandma, what year did I get out of that program?"
Grandma couldn't remember.
Applicant: "Well, I'yard going to have to phone call yous dorsum. Grandma doesn't know anything."

Mom knows Best…

A Verification Specialist needed to get an applicant's social security number and graduation date to help in a verification. The applicant responded, "I don't accept that information, can I accept my mom call you lot back?"

How about my Uncle, Aunt, Cousin…

A Verification Specialist was having some difficulty obtaining a Professional Reference to consummate an applicant'south background check. He informed the bidder that nosotros are not permitted to have relatives every bit a reference. The applicant asked if his ex-wife could give a reference. After turning down that request, the bidder asked the Verification Specialist to add his brother. Afterward a speechless moment or 2, the Verification Specialist explained the non-relative policy again. The applicant responded by suggesting his female parent as a reference.

Honesty is the Best Policy

When it comes to applying for a task, information technology'southward natural to want to paint yourself in the all-time calorie-free and peradventure even "fluff up" your credentials a flake. Nevertheless, sometimes applicant's can take that a little too far, and a groundwork check is going to bring that data to light. The best way to impress your future employer is to provide accurate data and to exist every bit upfront as possible if a fault has been made on your application.

Did I Say That?

An applicant indicated he graduated from a four-year university but naught was found so the Verification Specialist called for additional data.
When asked the twelvemonth of graduation, the response was, "Oh, did I say that I graduated? I did non graduate. I did not sympathise the online application."
When asked specifics about high school, the response was, "Oh, did I say that I graduated from high school because I didn't."
When asked near completing a GED or other vocational plan, the response was the same.
To top it off the applicant inquired, "And then, do y'all think this volition affect me getting the task?"

Location, Location, Location…

Verification Specialists may work out of a key role in the United States (or at least Justifacts Verification Specialist are in the U.s.!), but we perform background verifications all over the world. Sometimes, applicants and respondents make the assumption that we are located in their hometown. It really helps when an bidder provides the address, city, state, working telephone number, and email address of a previous employer.

Too, because we are partnering with potential employers, it is unlikely Verification Specialist have personally met the bidder on whom nosotros are performing the groundwork check. As an bidder, one affair you can really exercise to assistance speed upward the groundwork screening process is to contact your references, remind them of who yous are and let them know that a Verification Specialist volition be contacting them presently.

It's correct by the place that used to be a pizza shop…

An applicant worked at a popular fast food restaurant but provided just a city and country for contact information. When contacted, the bidder proceeded to give the Verification Specialist directions to the eating place. The Verification Specialist explained that she was calling from Pittsburgh and was unfamiliar with where these landmarks were located. There was a intermission, and then this question: "Well, if y'all are calling from Pittsburgh, how did yous know I was working at that eatery?"

Can you describe him to me?

A Verification Specialist called a reference who could not remember the applicant. Later on mulling it over for several minutes, she was asked, "Can y'all tell me what this person looks like – that may help jog my retentivity."

Pictures Are Not Worth a Chiliad Words

We live in an historic period of astonishing technology. At that place are apps to make the states expect younger and programs that will create any certificate that you tin can imagine and make it look every bit realistic equally the official certificate. Nosotros know that it can be frustrating when a verification is difficult to obtain. It is like shooting fish in a barrel to understand the temptation to simply desire to send in a re-create of your diploma, an old pay stub or a photograph to help verify your credentials.

Unfortunately considering of the risk of falsification, at Justifacts nosotros cannot accept these documents in lieu of actual verifications. Justifacts is only able to include information in our reports that have been verified by a recognized tertiary political party.

A Verification Specialist was having trouble verifying an applicant'southward employment because the company had gone out of business. She emailed the applicant to ask if it was possible to provide a former supervisor'southward telephone number or if at that place was a corporate location nosotros could reach out to. He was non able to provide that information; yet, in his response, he did attach a picture of himself in his work uniform.

On another occasion, a Verification Specialist was attempting to confirm an applicant'south degree. The university had no record of the applicant obtaining a degree. The Verification Specialist contacted the applicant to see if she may accept graduated under a maiden name, or if at that place was whatever other information that would help with locating the records. The applicant was non able to provide any boosted information, just she did attach a picture of herself in a cap and gown.

Assistance United states of america to Assistance You

At Justifacts, we are relentless in our quest to ostend your information. We view difficult verifications every bit a personal challenge. We will do everything in our ability to provide quality information to prospective employers. Oftentimes our clients will give us permission to reach out to applicants to assist in our efforts. On occasion, we catch applicants off guard and certain 'defensive reflexes" are the event.

Is this legal?

A Verification Specialist needed to reach out to an bidder to get the names of some professional references. The bidder became agitated and asked, "Are background checks even legal anymore?"

Yep, background checks are legal. Rest assured, at that place are state and federal laws that help to give guidance to employers and background screening agencies. These laws likewise serve to protect applicants. In accordance with the Fair Credit Reporting Act (FCRA), applicants must be provided with a disclosure and potency besides as the Summary of Rights prior to the background screening procedure. Upon completion of a groundwork check, applicants are able to dispute whatsoever misinformation through a pre-adverse process. As well, must be issued an agin action alphabetic character if negative information institute in a background check prevented them from being hired for a position. Applicants may feel that their privacy is being invaded, but must be aware that background checks are a common do for a variety of industries.

Take me off your list…

A Verification Specialist reached out to an bidder to obtain some information needed for his background check and, without missing a beat, he said, "Please take me off your call list" and hung up on her.

Delight know, Justifacts is doing our best to paint the most accurate picture of applicants for our clients and at that place are times when we demand clarification to verify information that was provided on an awarding. Responding to our phone calls but helps shorten the hiring procedure.

The onboarding experience can be stressful for both clients and their candidates. Justifacts strives to
provide the most positive candidate feel for our clients. So the next time you receive a phone call from Justifacts, answer the phone and exist true. It'due south only for your benefit!

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